Question 1

What does Payomatix do?

Accepted Answer

Payomatix provides global business setup and payment infrastructure for Indian businesses expanding internationally. Depending on the client's requirements, the service may include international company registration; tax identification and corporate-registration coordination; registered-office and corporate-service support; business account, EMI account and IBAN application support; multi-currency account setup; payment gateway and merchant account onboarding; checkout and API integration; payment orchestration and smart routing; settlement and reconciliation workflows; refund and chargeback operations; and annual corporate and payment-compliance coordination. Our objective is to take a client from company registration to revenue collection through one managed process.

Question 2

Is Payomatix a company-registration agent, bank or payment gateway?

Accepted Answer

Payomatix is a global business infrastructure and payment-technology company. Payomatix coordinates the complete setup, but certain regulated or professional services are delivered by the relevant providers: company registrations may be completed through authorised local corporate-service providers; legal and tax advice is provided by qualified professionals; business accounts and IBANs are issued by banks or regulated electronic money institutions; merchant accounts and payment processing are provided by approved acquirers, PSPs or financial institutions. Payomatix provides the advisory, coordination, technology integration and payment-operations layer. Payomatix is not a bank and does not represent itself as the issuer of an IBAN unless explicitly stated under an appropriately regulated arrangement.

Question 3

Who can use Payomatix?

Accepted Answer

Payomatix is designed for legitimate Indian businesses that want to establish an international presence or receive payments from global customers. Typical clients include SaaS and software companies, IT service providers, agencies and consultants, export-oriented e-commerce businesses, professional-service companies, digital-product businesses, established freelancers, technology startups, international trading businesses and businesses expanding into the US, UK, UAE or Europe. Selected mid-risk businesses may also be considered after enhanced underwriting and compliance review.

Question 4

Do I need an overseas company to receive international payments?

Accepted Answer

Not always. Some Indian businesses can receive international payments directly through their existing Indian entity. In other cases, a foreign company may be commercially useful because of customer contracting requirements, local market entry, investor expectations, international hiring, regional operations or payment-provider eligibility. Payomatix first assesses whether an international company is genuinely required. We do not recommend registering a foreign company solely because it appears to be the easiest route to a particular payment provider.

Question 5

Can Payomatix help if I already have an overseas company?

Accepted Answer

Yes. You can engage Payomatix even if your international company has already been registered. We can review the existing setup and assist with business account or IBAN applications, payment-provider selection, merchant-account applications, website and underwriting readiness, checkout and API integration, payment orchestration, settlement and reconciliation, refund and dispute workflows, corporate and payment compliance, and migration from an existing provider. We will first verify that the company's ownership, registrations and business activity are suitable for the requested financial services.

Question 6

Do you work with freelancers and solo founders?

Accepted Answer

Yes, provided the activity is genuine, transparent and eligible. Payomatix can help established freelancers, consultants, creators and independent professionals formalise an international business where there is a legitimate commercial requirement. However, registering a foreign company may not be necessary for every freelancer. Our assessment compares the cost and operational benefit of an overseas company with alternatives such as operating through the existing Indian structure or using an appropriate invoicing or payment platform.

Question 7

Do you work with pre-revenue startups?

Accepted Answer

Pre-revenue startups may be considered where there is a credible product, clear ownership, identifiable source of funds and a genuine international business plan. Banks and payment providers may request additional information from a new company, such as founder background, product demonstration, business plan, customer pipeline, funding evidence, supplier or fulfilment arrangements, projected transaction volume, and website and legal policies. Pre-revenue status does not automatically prevent onboarding, but it can increase the level of scrutiny.

Question 8

How does the Payomatix process begin?

Accepted Answer

The process normally starts with an eligibility assessment. The journey is: complete the online eligibility form; attend a short introductory call; purchase a Global Readiness Assessment where required; complete KYB and beneficial-ownership verification; receive a recommended structure, jurisdiction and payment plan; approve the proposal and implementation scope; begin company registration and compliance coordination; prepare business-account and payment-provider applications; complete payment integration and testing; go live and move into ongoing support. Detailed advice is normally provided through a paid assessment rather than an open-ended free consultation.

Question 9

In which countries can Payomatix help register a company?

Accepted Answer

Payomatix focuses initially on frequently requested and commercially practical jurisdictions, including the United States, United Kingdom, United Arab Emirates and selected European jurisdictions. Other international jurisdictions may be considered where Payomatix has appropriate professional coverage and the customer has a legitimate commercial requirement. Jurisdiction availability can change based on local rules, banking conditions, business activity and partner coverage.

Question 10

How do you decide which country is right for my business?

Accepted Answer

The right country depends on more than incorporation cost. Payomatix considers founder residency and ownership, location of customers, type of product or service, expected payment volume, required currencies, investor expectations, business-account availability, payment-provider compatibility, local licensing requirements, tax and reporting obligations, physical-presence or substance requirements, annual maintenance costs and long-term expansion plans. The cheapest company to register is not always the easiest company to operate.

Question 11

Can Indian residents legally own a foreign company?

Accepted Answer

Indian residents and Indian entities may be able to own or invest in overseas companies, subject to applicable Indian laws, foreign-exchange requirements, tax rules and reporting obligations. The correct process depends on whether the shareholder is an individual or an Indian company, how the overseas company will be funded, the nature of the business, ownership percentage, the intended use of the company and whether additional approvals or reporting are required. Payomatix coordinates the implementation with appropriate Indian and overseas professionals. Clients should not transfer capital or acquire overseas ownership without confirming the correct compliance route.

Question 12

Will I need a local director, office or physical presence?

Accepted Answer

This depends on the jurisdiction, company type, licence, business model and financial provider. Some structures may permit foreign ownership and remote management, while others may require a registered office, registered agent, local company secretary, local director, trade licence, physical premises, local employees, a local telephone number or evidence of operational substance. Payomatix identifies these requirements before implementation so that the customer understands the complete first-year and recurring cost.

Question 13

Can Payomatix provide a registered address?

Accepted Answer

Registered-office or registered-agent services may be coordinated through authorised local providers where available. A registered address should not be confused with proof of genuine business operations. Banks, EMIs, payment providers and tax authorities may request additional evidence of where the company is managed and where its actual commercial activity takes place. Payomatix does not provide false addresses or documentation intended to create an artificial operating presence.

Question 14

Will registering a foreign company eliminate my Indian tax obligations?

Accepted Answer

No. Registering an overseas company does not automatically remove Indian tax, foreign-exchange, disclosure or reporting obligations. Tax treatment can depend on ownership, management location, control, income source, business substance and applicable tax treaties. Payomatix does not market foreign companies as an automatic method of avoiding tax. Where necessary, the structure is reviewed by qualified Indian and overseas tax professionals.

Question 15

Do you register companies in offshore or tax-efficient jurisdictions?

Accepted Answer

Payomatix may consider selected international holding, investment or special-purpose structures where there is a genuine and documented commercial purpose. Such cases normally require enhanced KYB, full beneficial-owner disclosure, source-of-funds and source-of-wealth verification, Indian legal and tax review, local legal and tax review, banking feasibility assessment, substance analysis and a written explanation of the commercial purpose. Payomatix does not support anonymous companies, concealed ownership, sanctions evasion, tax evasion or structures created to mislead banks and payment providers.

Question 16

Does company registration include ongoing compliance?

Accepted Answer

Company formation and annual compliance are separate service stages unless the selected package expressly includes both. Ongoing requirements may include annual returns, confirmation statements, registered-office renewals, tax filings, accounting and bookkeeping, licence renewals, beneficial-owner updates, overseas-investment reporting, local-substance requirements and provider KYC refreshes. Payomatix offers ongoing Global Compliance Care so that customers do not lose track of post-incorporation obligations.

Question 17

How long does company registration take?

Accepted Answer

Timelines vary by country, entity type, licence and document quality. A straightforward incorporation may be completed relatively quickly, while regulated activities, local licences, tax registrations or physical-presence requirements can take longer. Payomatix provides a case-specific estimated timeline after the business and ownership structure have been reviewed. Government and third-party processing times cannot be guaranteed.

Question 18

What type of business accounts can Payomatix help with?

Accepted Answer

Depending on the company, country and eligibility, Payomatix may coordinate applications for traditional business bank accounts, regulated EMI business accounts, multi-currency business accounts, local collection accounts, international payment accounts, accounts with IBANs where applicable, accounts with local US, UK, European or other payment details, and settlement accounts linked to payment providers. The final provider recommendation depends on the business model, currencies, customer countries, transaction profile and underwriting requirements.

Question 19

What is an IBAN?

Accepted Answer

An IBAN, or International Bank Account Number, is a standard account-identification format used in many countries for domestic and international transfers. An IBAN does not by itself mean that the provider is a traditional bank. IBANs may be issued through banks or appropriately regulated electronic money institutions, depending on the product and jurisdiction. Payomatix explains the provider type, safeguarding structure, supported currencies, settlement functionality and limitations before the customer proceeds.

Question 20

Does every international business account include an IBAN?

Accepted Answer

No. IBANs are commonly used in Europe and several other regions, but not every country uses the IBAN system. For example, a US business account normally uses an account number and routing number rather than an IBAN. Depending on the setup, the customer may receive an IBAN, local UK account details, US routing and account details, SWIFT-enabled account details, multi-currency collection details, or a combination of local and international payment details. The account structure depends on the issuing provider and the customer's eligibility.

Question 21

Can Payomatix guarantee a business account or IBAN?

Accepted Answer

No. Every bank or EMI performs its own KYB, compliance and risk assessment. The provider independently determines whether to approve the customer and may set account restrictions, transaction limits, supported countries, supported currencies, reserve or balance requirements, additional verification conditions and ongoing monitoring requirements. Payomatix improves application readiness, identifies suitable providers and coordinates responses, but no legitimate advisor can guarantee approval.

Question 22

Can the account be opened remotely?

Accepted Answer

Many providers support remote applications, but this is not universal. Depending on the provider and jurisdiction, the applicant may be required to complete video verification, live identity verification, electronic document signing, a compliance interview, proof of business activity, proof of local connection, or an in-person meeting or visit. Payomatix will explain any known travel or physical-presence requirements before an application is submitted.

Question 23

Can I receive multiple currencies?

Accepted Answer

Multi-currency capabilities may be available through selected providers. Depending on the account and payment setup, your company may be able to receive selected currencies, hold multiple currency balances, convert funds, pay suppliers, receive settlement from payment processors, use local account details in selected markets and make international transfers. Supported currencies, conversion fees and transaction limits are determined by the account provider.

Question 24

What documents are required for a business-account application?

Accepted Answer

Requirements vary, but commonly requested documents include passport and address proof for owners and directors, company incorporation documents, ownership chart, tax identification details, business website, product or service description, customer contracts, supplier agreements, sample invoices, source-of-funds evidence, expected transaction volumes, customer and supplier countries, financial statements or projections, and relevant licences. A complete and consistent application is more effective than submitting incomplete applications to multiple providers.

Question 25

Will Payomatix receive or hold my business funds?

Accepted Answer

The company-registration and advisory vertical does not use a common Payomatix account to receive or pool customer business revenue. Where approved, customer payments normally settle through the relevant payment provider into the customer's own approved business account. Payomatix does not support arrangements in which one customer uses another company's merchant account or bank account to conceal the true seller.

Question 26

What happens if my account application is rejected?

Accepted Answer

A rejection does not always mean that the business is permanently ineligible. Payomatix may review the stated or likely rejection reason, identify missing documents, correct inconsistent information, improve the website or commercial evidence, recommend a more suitable provider, reassess the jurisdiction or entity structure, or advise the customer when the case should not be resubmitted. Payomatix will never fabricate documents, hide ownership or change business facts to obtain approval.

Question 27

What payment-processing services does Payomatix provide?

Accepted Answer

Payomatix helps international companies build and operate their payment stack. Services may include payment-provider selection, merchant-account application support, card-payment setup, local and alternative payment methods, multi-currency checkout, payment links, hosted checkout, API and SDK integration, subscription and recurring payments, webhooks, refund workflows, chargeback operations, settlement reporting, reconciliation, payment orchestration and smart routing, and backup-provider strategy. Availability depends on the company's jurisdiction, business model and provider approval.

Question 28

Can Payomatix guarantee payment-gateway approval?

Accepted Answer

No. Payment providers independently assess business activity, products and services, owners and directors, customer geography, transaction volume, average transaction value, refund rate, chargeback risk, delivery timelines, website quality, licensing requirements and previous provider history. Payomatix prepares the merchant profile and manages the application process, but the provider retains complete approval authority.

Question 29

Can you help us apply to Stripe, PayPal or other international payment providers?

Accepted Answer

Payomatix can assess whether a specific provider is available and suitable for the company, country and business model. Where appropriate, we can help prepare the application, documentation, website and technical integration. However, availability and approval rules vary by country and can change. Payomatix uses a provider-neutral approach and does not recommend a provider solely because it is well known. Any formal partnership or affiliation with a named provider will be stated explicitly.

Question 30

Do you support both low-risk and mid-risk businesses?

Accepted Answer

Payomatix primarily serves transparent, legitimate low-risk businesses. Selected mid-risk businesses may be considered through an Enhanced Underwriting Review. Additional checks may cover historic chargebacks, refund patterns, fulfilment periods, product claims, licensing, marketing practices, supplier relationships, previous provider terminations, reserve exposure and customer complaints. Some business models may not be supportable even if they are legally incorporated.

Question 31

Which businesses does Payomatix not support?

Accepted Answer

Payomatix does not support businesses involving illegal, deceptive or prohibited activity. Examples may include concealed beneficial ownership; fake directors or nominee arrangements designed to hide control; fabricated contracts, invoices or websites; unlicensed gambling; unlicensed financial, investment or lending activity; transaction laundering; counterfeit goods; sanctions evasion; misleading health claims; fraudulent subscription practices; use of another company's merchant account; and businesses unwilling to disclose previous provider closures. The complete Acceptable Business Policy should be reviewed before onboarding.

Question 32

Can you support e-commerce companies?

Accepted Answer

Yes. For e-commerce businesses, Payomatix can help with international company setup, account and settlement structure, payment-method selection, checkout integration, multi-currency payments, refund and cancellation workflows, shipping and delivery-policy readiness, chargeback prevention, settlement reconciliation and provider application support. The underwriting review will consider inventory ownership, supplier relationships, shipping timelines, product claims, refund exposure and customer-support processes.

Question 33

Can you support SaaS and subscription businesses?

Accepted Answer

Yes. Payomatix can design payment setups for SaaS, software, membership and other eligible subscription businesses. Depending on provider capabilities, the setup may include recurring billing, subscription plans, trial periods, card updates, failed-payment retries, webhook-based account activation, invoice generation, multi-currency pricing, refund and cancellation controls, and payment analytics. Subscription terms and cancellation policies must be clear and transparent to customers.

Question 34

Can Payomatix integrate payments into my website or application?

Accepted Answer

Yes, subject to the selected package and provider compatibility. Integration may be completed through hosted payment pages, payment links, platform plugins, APIs, SDKs, webhooks, custom checkout and subscription-billing integrations. Payomatix can support common e-commerce platforms and custom technology environments where the required provider documentation and technical access are available.

Question 35

What is payment orchestration?

Accepted Answer

Payment orchestration is a technology layer that helps a business connect to and manage multiple payment providers through a more unified setup. Depending on the implementation, orchestration can support multi-provider connectivity, routing by geography or payment method, smart routing, automated failover, provider performance monitoring, centralised transaction reporting, reconciliation and reduced dependency on one payment provider. The recommended architecture depends on volume, geography, technical complexity and commercial benefit.

Question 36

Can Payomatix set up a primary and backup payment provider?

Accepted Answer

Where suitable and commercially justified, Payomatix can design a primary and secondary provider strategy. A backup-provider strategy may reduce dependency on a single provider, but it does not eliminate risk. Every provider must independently approve the company and business activity. Transactions must not be routed to another provider to conceal the true business model or bypass provider restrictions.

Question 37

How do settlements work?

Accepted Answer

After a payment is approved, the payment provider processes the transaction according to its settlement schedule. Funds generally settle into the company's approved business account after the provider deducts applicable charges, refunds, reserves or other adjustments. The provider independently determines settlement frequency, settlement currency, processing fees, foreign-exchange fees, rolling reserves, transaction limits, payout holds and chargeback deductions. Payomatix helps the customer understand and reconcile these movements.

Question 38

Can Payomatix manage refunds, disputes and reconciliation?

Accepted Answer

Yes. Payomatix can help build the operational process for full and partial refunds, failed-payment review, duplicate-payment handling, chargeback evidence, settlement matching, gateway-to-bank reconciliation, currency-conversion reporting, exception reporting and payment-performance dashboards. The scope can range from initial workflow design to an ongoing managed payment-operations service.

Question 39

Can you migrate us from an existing payment provider?

Accepted Answer

Yes. A migration project may include review of the current provider, new-provider suitability assessment, merchant application, technical integration, webhook migration, subscription migration planning, reconciliation transition, parallel testing, controlled go-live and decommissioning of the old setup. The existing provider should not be closed until the new setup has been approved, tested and confirmed operational.

Question 40

What is KYB, and why is it required?

Accepted Answer

KYB means Know Your Business. It allows Payomatix and financial providers to understand who owns and controls the company, what the business sells, where funds come from, who the customers and suppliers are, which countries are involved, what transaction patterns are expected, whether licences are required and whether the activity presents unusual risk. KYB protects legitimate businesses and financial providers from fraud, money laundering, prohibited activity and misuse of the payment system.

Question 41

Why do you ask for source-of-funds information?

Accepted Answer

Banks, EMIs and payment providers must understand how the company is being funded and where its transaction revenue originates. Depending on the case, the customer may need to provide bank statements, salary or business-income evidence, investment documents, shareholder funding records, customer contracts, invoices, financial statements and funding-round documents. Payomatix requests only information relevant to the engagement and provider requirements.

Question 42

Does Payomatix handle Indian overseas-investment and tax compliance?

Accepted Answer

Payomatix coordinates India-side review through appropriate professionals where the overseas structure is owned or funded by an Indian resident or Indian entity. The review may cover permitted ownership route, capital contribution, required banking channel, overseas-investment reporting, annual reporting, tax residency, management and control, transfer pricing, permanent establishment and repatriation of funds. The exact requirements depend on the customer's structure and should be confirmed before money is transferred overseas.

Question 43

Can Payomatix help reduce international tax?

Accepted Answer

Payomatix can help customers evaluate commercially appropriate and legally compliant structures with qualified tax professionals. However, Payomatix does not promise zero tax, automatic tax exemption or the elimination of Indian tax obligations. Any tax result depends on founder residency, company ownership, country of management, business substance, source of income, applicable tax treaty, local and Indian tax law, and transfer-pricing arrangements. The objective is compliant structuring — not concealment or evasion.

Question 44

Can I use a nominee shareholder or director?

Accepted Answer

Payomatix does not support nominee arrangements designed to hide the identity of the true beneficial owner or mislead banks, regulators or payment providers. Some jurisdictions may have legitimate professional director or local-representation arrangements, but these must be lawful, fully disclosed and reviewed by qualified professionals. The true beneficial owners must always be accurately declared.

Question 45

What happens if my business activity changes after approval?

Accepted Answer

You must inform Payomatix and the relevant financial providers before making a material change. Examples include launching a new product category, entering a new country, changing ownership, increasing transaction volume significantly, moving into a regulated activity, changing fulfilment or subscription terms, adding a new website or beginning marketplace activity. Undisclosed changes can result in payment holds, account restrictions or termination.

Question 46

How much does the complete setup cost?

Accepted Answer

The total cost depends on jurisdiction, company type, number and residency of owners, licence requirements, registered-office requirements, business-account complexity, payment-provider complexity, risk classification, required integrations and ongoing compliance needs. Payomatix provides a written proposal after the initial assessment. The proposal should separate Payomatix professional and technology fees; government and registration fees; banking, EMI or payment-provider fees; legal, tax and accounting fees; and optional annual support costs.

Question 47

Are government and third-party fees included?

Accepted Answer

Only where the proposal expressly states that they are included. Government fees, licences, registered-office charges, banking fees, payment-provider fees, legal fees and tax-filing costs are normally shown separately from Payomatix's professional fees. Where practical, third-party charges may be paid directly by the customer to the relevant provider.

Question 48

What are the payment terms?

Accepted Answer

Payment terms depend on the package. A typical implementation may follow milestone-based billing: initial payment on engagement; second payment on incorporation or another defined milestone; final payment before integration, testing or handover; and third-party and government costs paid in advance. The exact milestones are stated in the proposal and Statement of Work.

Question 49

Are fees refundable if a bank or payment provider rejects my application?

Accepted Answer

Provider rejection does not automatically create a refund entitlement because Payomatix's work includes assessment, documentation, application preparation, coordination and technical readiness. Refund treatment depends on the project stage, work already completed, third-party fees already incurred, whether the customer disclosed all relevant information, and the terms of the signed agreement. No approval fee should be described as a guaranteed-success payment unless that arrangement is expressly and lawfully documented.

Question 50

How long does the complete process take?

Accepted Answer

There is no single standard timeline. The complete process can include company registration, tax registrations, licence applications, business-account underwriting, payment-provider underwriting, website improvements, technical integration, testing and compliance remediation. Company formation may be completed before banking or payment approval. Payomatix provides a project plan with estimated timelines, but third-party approvals and regulatory processing times cannot be guaranteed.

Question 51

What support is available after launch?

Accepted Answer

Payomatix can provide post-launch support through a project-support period or an ongoing managed-services package. Ongoing support may include corporate compliance reminders, annual filing coordination, bank and provider KYC refreshes, payment-performance monitoring, settlement reconciliation, refund and chargeback workflows, additional provider applications, new payment-method integration, account and provider issue escalation, and quarterly payment-stack reviews. The ongoing scope is defined in the selected support package.

Question 52

Will I have a dedicated contact person?

Accepted Answer

Managed projects can be assigned a project or client-success contact who coordinates Payomatix teams and external providers. The contact may manage project status, document requests, partner follow-ups, provider information requests, integration milestones, testing, handover and annual compliance reminders. Specialist legal, tax or technical questions may be handled by the relevant subject-matter professional.

Question 53

What happens after the setup is completed?

Accepted Answer

At project completion, the customer should receive a structured handover covering company documents, ownership and corporate records, business-account information, payment-provider register, access and user-permission list, integration documentation, settlement process, reconciliation procedure, refund and dispute procedure, compliance calendar, renewal schedule, and support and escalation contacts. The customer may then continue with Payomatix under an annual compliance or managed payment-operations package.

Question 54

How do I get started?

Accepted Answer

Complete the Global Setup Eligibility Form with information about your current business, founders and owners, existing company, target countries, customer locations, expected revenue, payment volume, products or services, current payment providers and required timeline. The Payomatix team will review the information and recommend the appropriate next step.

Global Setup, Answered.

General Questions About Payomatix

Company Registration

Business Accounts and IBANs

Payment Processing and Payment Technology

Compliance and Risk

Pricing, Timelines and Support

Where to go next

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