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Chargeback & Dispute Management: Win More, Lose Less

Payomatix RiskJune 16, 20256 min read

Why Win Rates Are So Low

Most merchants treat chargebacks reactively — gather evidence at the deadline, submit, hope. Win rates hover at 25–35%.

What High Performers Do

  • Automate evidence collection at the time of sale (IP, device, AVS, 3DS results, delivery proof).
  • Triage by reason code — not all disputes are worth fighting.
  • Pre-built rebuttal templates per reason and scheme.
  • Track win rate by issuer and adjust strategy.
  • The Result

    Win rates of 55–70% are achievable with the right tooling. That's pure margin recovery.

    Payomatix Disputes

    Auto-collected evidence, pre-built workflows, scheme-compliant submissions, and a single dashboard for every dispute.

    Ready to level up payments?

    Talk to our team about how Payomatix can help your business.

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