Explore India’s first payment ecosystem that allows businesses to transact with multiple payment services and drive unlimited revenue digitally.
Explore India’s first payment ecosystem that allows businesses to transact with multiple payment services and drive unlimited revenue digitally.
Yes, Payomatix is PCI-DSS Level 1 compliant, ensuring top-tier security for all transactions.
Payomatix uses AI-driven fraud detection, multi-layer encryption, and real-time monitoring to prevent suspicious transactions.
No, Payomatix uses tokenization to ensure that sensitive data is never stored or exposed.
Yes, Payomatix follows GDPR data protection laws to safeguard personal and transaction data.
Our dispute resolution system assists businesses in handling chargebacks efficiently.
Payomatix provides easy-to-use APIs and SDKs for seamless integration into websites and mobile apps.
Yes, developers can test transactions in our sandbox environment before going live.
Payomatix works with WooCommerce, Shopify, Magento, WordPress, and custom-built platforms.
API keys can be generated from the merchant dashboard after approval.
Yes, Payomatix provides Android & iOS SDKs for seamless mobile app integration.
You can reach us via email, live chat, and phone support.
Our support team is available 24/7 for merchants.
Click “Forgot Password” on the login page and follow the instructions.
Yes, we provide real-time tracking and support for transaction recovery.
Detailed reports are available in the merchant dashboard.
Sign up via the Payomatix website, and our team will assist you.
PAN, Aadhaar, GST certificate, and bank details are required for onboarding.
Merchant approvals typically take 24-48 hours.
Yes, the merchant dashboard provides live transaction monitoring.
Payomatix offers higher success rates, AI-driven optimization, regulatory compliance, and 24/7 support.
Payomatix is a fintech company providing secure and scalable payment solutions, including payment gateways, UPI solutions, and payment orchestration.
Businesses of all sizes, including e-commerce, SaaS, retail, and service providers, can use our platform to process payments.
We offer AI-powered Smart Routing, Payment Orchestration, and White-Label Services to maximize transaction success rates.
Visit our website, fill out the registration form, complete KYC, and start accepting payments.
Yes, Payomatix supports both domestic and international transactions.
Yes, our APIs and plugins allow seamless integration with various platforms.
E-commerce stores, fintech startups, SaaS companies, subscription-based businesses, and more.
No, there are no long-term contracts. You can use our services on a flexible, pay-as-you-go basis.
Payomatix is currently available in India and select global markets. Contact our team for more details.
We support multiple currencies, including INR, USD, EUR, and more.
Yes, freelancers can use Payomatix to accept payments from clients.
Refunds can be processed directly from your Payomatix dashboard.
No, our pricing is transparent, with no hidden costs.
Click on "Forgot Password" on the login page and follow the instructions.
Contact support to resolve any issues related to your account.
Typically, account verification takes 24-48 hours after KYC submission.
Yes, we support subscription billing and recurring payments.
Currently, we are working on a mobile version for easier access.
Contact our sales team to explore custom pricing and enterprise solutions.
Submit a request to our support team for account closure.
A payment gateway is a technology that securely processes online transactions.
We support credit/debit cards, UPI, net banking, and digital wallets.
Typically, settlements occur within T+1 or T+2 days.
Yes, our dashboard provides real-time analytics and transaction tracking.
Yes, we have AI-powered fraud detection to prevent fraudulent activities.
The user is notified, and funds are automatically refunded if deducted.
Yes, Payomatix supports high-volume transactions.
Yes, we help businesses manage chargebacks efficiently.
Yes, we are PCI-DSS Level 1 certified for maximum security.
Yes, Payomatix allows branding customization for a seamless user experience.
Yes, we provide detailed API documentation for easy integration.
No, Payomatix scales as per your business needs.
Yes, Payomatix supports QR-based payments.
Contact our support team to enable multi-currency processing.
Yes, Payomatix allows EMI options for eligible transactions.
Yes, Payomatix fully integrates with UPI-based payment apps.
Yes, we offer SDKs for Android and iOS.
Our smart routing technology ensures high uptime and reliability.
No, refunds are processed without additional charges.
You can use our sandbox testing environment to simulate transactions.
Payment Orchestration allows businesses to manage multiple payment providers under a single integration, optimizing transaction success rates and reducing failures. Below are 20 frequently asked questions about Payomatix’s Payment Orchestration solution.
Payment Orchestration is a system that allows businesses to route transactions through multiple payment service providers (PSPs) automatically, ensuring higher success rates and seamless transactions.
A Payment Gateway processes transactions through a single provider, while Payment Orchestration dynamically selects the best provider for each transaction, optimizing performance and reducing failures.
✔ Higher Success Rates – Reroutes failed transactions automatically
✔ Multi-Provider Support – Connects multiple PSPs in one integration
✔ Reduced Downtime – Ensures uninterrupted payment processing
✔ Intelligent Routing – Optimizes cost and speed for each transaction
Smart Routing automatically directs each transaction to the most reliable and cost-effective payment provider based on success rates, transaction history, and business rules.
Any business that processes online payments can benefit, including:
✔ E-commerce & Retail
✔ Subscription Services & SaaS
✔ Travel & Hospitality
✔ Fintech & Financial Services
Yes, Payomatix’s Payment Orchestration allows you to integrate multiple payment gateways and switch between them automatically.
If a transaction fails with one payment provider, Payomatix automatically retries the payment with an alternative provider, reducing failed transactions significantly.
Yes, businesses can define rules based on:
✔ Transaction value
✔ Geolocation
✔ Preferred payment method
✔ Success rate of the provider
Yes, you can connect global payment providers to accept payments in multiple currencies.
Yes, you can set priority rules for preferred providers based on business strategy, cost, or transaction success rates.
Yes, Payomatix’s Payment Orchestration is PCI-DSS Level 1 certified and uses encryption, tokenization, and fraud detection for maximum security.
Payomatix uses AI-driven fraud detection, 3D Secure authentication, and real-time monitoring to prevent fraudulent transactions.
Yes, Payomatix ensures full compliance with regulatory standards, including:
✔ PCI-DSS (Global security standard)
✔ RBI Guidelines (India)
✔ GDPR (For European transactions)
Yes, by routing transactions to providers with strong fraud prevention, businesses experience fewer chargebacks and higher approval rates.
Yes, the Payomatix Dashboard provides real-time insights into transaction success rates, failed payments, and routing history.
You can integrate using Payomatix’s RESTful API, which supports all major platforms like e-commerce websites, mobile apps, and SaaS products.
Yes, we offer SDKs for Android, iOS, and web applications to simplify integration.
Integration typically takes a few hours to a couple of days, depending on your platform.
Yes, Payomatix supports multi-currency transactions, allowing businesses to accept payments from different countries.
Payomatix provides a sandbox environment where businesses can simulate transactions and test different routing configurations before going live.
UPI Payment Orchestration allows businesses to manage pay-ins (customer payments) and payouts (disbursements to vendors, partners, or customers) efficiently through multiple UPI providers. It ensures seamless, instant, and high-success-rate transactions by routing payments dynamically.
UPI Payment Orchestration is a system that optimizes UPI-based transactions by dynamically routing payments and payouts through multiple UPI providers to ensure high success rates and faster processing.
It ensures:
✔ Higher transaction success rates
✔ Instant failover & retry mechanisms
✔ Load balancing between multiple UPI providers
✔ Seamless customer payment experience
UPI Pay-Ins refer to collecting payments from customers, while UPI Payouts involve sending funds to vendors, employees, or customers.
If one UPI service provider experiences downtime, Payomatix automatically reroutes transactions through another provider.
UPI Orchestration is useful for:
✔ E-commerce – Instant checkout payments
✔ Gaming & Betting – Quick withdrawals and deposits
✔ Fintech & Loan Disbursements – Real-time fund transfers
✔ Gig Economy & Payroll – Payouts to freelancers & employees
UPI Payment Orchestration is a system that optimizes UPI-based transactions by dynamically routing payments and payouts through multiple UPI providers to ensure high success rates and faster processing.
It ensures:
✔ Higher transaction success rates
✔ Instant failover & retry mechanisms
✔ Load balancing between multiple UPI providers
✔ Seamless customer payment experience
UPI Pay-Ins refer to collecting payments from customers, while UPI Payouts involve sending funds to vendors, employees, or customers.
If one UPI service provider experiences downtime, Payomatix automatically reroutes transactions through another provider.
UPI Orchestration is useful for:
✔ E-commerce – Instant checkout payments
✔ Gaming & Betting – Quick withdrawals and deposits
✔ Fintech & Loan Disbursements – Real-time fund transfers
✔ Gig Economy & Payroll – Payouts to freelancers & employees
Yes, Payomatix follows PCI-DSS Level 1 and RBI guidelines for secure UPI transactions.
Payomatix uses AI-powered fraud detection, real-time monitoring, and transaction risk analysis.
Yes, all transactions comply with RBI & NPCI guidelines for secure digital payments.
Yes, by ensuring high success rates, businesses experience fewer disputes and chargebacks.
Yes, our dashboard provides real-time transaction tracking, reports, and insights.
UPI Pay-In allows businesses to accept payments from customers via UPI QR codes, UPI IDs, and UPI Collect Requests.
Yes, Payomatix supports dynamic QR code generation for each transaction.
Smart Routing ensures the highest success rates by selecting the best-performing UPI provider in real-time.
Yes, but transaction limits depend on NPCI and bank policies.
UPI transactions are instant, usually processed in 1-5 seconds.
UPI Payouts allow businesses to send money instantly to vendors, customers, and employees via UPI ID or bank account.
Yes, Payomatix supports bulk UPI payouts through automated API-based processing.
✔ Instant vendor settlements
✔ Employee salary disbursements
✔ Refund processing
✔ Cashback & rewards distribution
Yes, businesses can schedule payouts for salary processing, vendor payments, and refunds.
If a payout fails, the system automatically retries with another provider. If still unsuccessful, the amount is refunded to the sender.
Yes, payouts can be sent to any UPI-linked bank account.
Smart Routing ensures payouts go through the fastest and most stable provider.
Limits depend on NPCI rules and the partner bank’s policies.
Yes, businesses can send custom SMS/email notifications for successful payouts.
UPI Payouts are typically instant but may take up to 5-10 minutes during high traffic.
Security and compliance are critical for ensuring safe, fraud-free, and regulation-compliant digital transactions. Payomatix follows global security standards and local compliance regulations to protect businesses and their customers.
Payomatix follows PCI-DSS Level 1 compliance, SSL encryption, and real-time fraud monitoring to keep transactions secure.
Yes, Payomatix is PCI-DSS Level 1 certified, ensuring secure card transactions and compliance with global payment standards.
We use AES-256 encryption for data storage and TLS 1.2 encryption for secure data transmission.
Multi-factor authentication (MFA), tokenization, and AI-powered fraud detection prevent unauthorized access and fraudulent transactions.
Tokenization replaces sensitive card details with unique tokens, ensuring secure processing without exposing real data.
Our AI-powered fraud detection system analyzes transactions for anomalies, chargeback risks, and suspicious patterns.
Yes, 3D Secure 2.0 (3DS2) adds an extra layer of authentication for card payments, reducing fraud risks.
You can flag transactions in the Payomatix dashboard or contact our 24/7 fraud prevention team for assistance.
We provide detailed transaction logs and support automatic dispute resolution for merchants to fight chargebacks effectively.
Yes, businesses can configure custom fraud filters based on transaction limits, geolocation, and device fingerprinting.
Yes, Payomatix strictly follows Reserve Bank of India (RBI) guidelines for digital payments, UPI, and data security.
Payomatix follows GDPR regulations to ensure that user data is collected, stored, and processed securely with consent.
We use secure document verification, OCR-based KYC authentication, and encrypted data storage for compliance.
Yes, Payomatix adheres to NPCI security frameworks for UPI payments, ensuring seamless and secure transactions.
No, Payomatix follows tokenization and vaulting standards, ensuring that we never store sensitive card details.
We follow data anonymization, end-to-end encryption, and secure access controls to safeguard user data.
Payomatix has an incident response plan that includes real-time monitoring, breach notifications, and immediate containment.
Yes, businesses can set role-based access controls (RBAC) to restrict employee permissions.
Yes, our platform supports biometric authentication for an added layer of security.
If you discover a vulnerability, contact our security team via security@payomatix.com.
The Pricing & Billing FAQs section answers common questions about transaction fees, billing cycles, hidden charges, refunds, and enterprise pricing. This helps businesses make informed decisions when using Payomatix’s payment solutions.
Payomatix follows a pay-as-you-go model, where businesses are charged based on successful transactions.
The MDR varies based on payment methods:
✔ Credit/Debit Cards: 1.5% – 2% (Domestic)
✔ UPI Transactions: 0.5% – 1%
✔ Net Banking & Wallets: 1% – 2%
No, Payomatix has zero setup fees for businesses.
No, businesses are only charged per transaction. However, custom enterprise plans may include subscription-based pricing.
International payments are subject to currency conversion fees and MDR rates between 2.5% – 3.5%, depending on the card network and region.
Businesses receive automated invoices every billing cycle (weekly/monthly) via email and on their dashboard.
Yes, you can download all past invoices from the Payomatix Merchant Dashboard.
Payomatix accepts payments via bank transfers, UPI, net banking, and credit/debit cards.
Yes, applicable GST (India) or VAT (global markets) is added to all invoices.
Yes, businesses with enterprise accounts can opt for custom invoicing solutions.
No, Payomatix follows transparent pricing with no hidden charges.
No, failed transactions are not charged unless funds are successfully captured.
No, Payomatix does not charge withdrawal fees for settlements.
Yes, chargebacks incur a ₹300 – ₹500 processing fee per dispute.
No, refunds are free, but MDR fees for the original transaction are non-refundable.
Settlements occur within T+1 or T+2 days (excluding bank holidays).
Yes, instant settlements are available for eligible businesses (charges may apply).
Yes, bulk payouts are available for vendors, customers, and payroll processing.
Yes, businesses can monitor real-time settlements on the Payomatix dashboard.
Failed payouts are automatically retried, and unresolved transactions are refunded to the business account.